Terrill & Holmes respects the importance of privacy and is committed to protecting your privacy.

Information collected using this website

If you visit the website to browse or download information, we collect general information (such as your browser type, information downloaded, pages visited and the domain name and country from which you request information) periodically for statistical and website development purposes.

The primary aim of our website is to enhance and develop our relationship with prospective and current clients, employees and members of the public. If you voluntarily provide personal information to us through our website or email correspondence, we may collect and use that information to respond to your inquiries or supply you with requested information.

We will not use or disclose any information collected about you other than for the purpose for which you have given it to us. If personal information is to be used or disclosed for other purposes, we will take reasonable steps to seek prior consent unless we are required or authorised by law. If you consent, this may involve the provision of emails updating you on particular topics or events.

Access and alteration of personal information

You may request access to personal information we hold about you by contacting us.  Changes or corrections to your personal information may also be made. On some occasions we may deny your request. In these cases, we will provide reasons and strive to arrive at a mutually satisfactory outcome.

If you have a complaint regarding the way in which your personal information is being handled by us, please contact us in the first instance. If we are unable to reach a satisfactory solution through negotiation, you can request an independent person to investigate the complaint, such as the Privacy Commissioner.

Security

Although we use security we believe to be appropriate to protect the limited personal information disclosed to us through this website, we do not guarantee our security precautions will protect against, and we expressly disclaim any liability for, any loss, misuse or alteration of your information or from your access to or use of our information.

Contact us

If you would like more information on our approach to privacy, or would like to make a complaint, please contact our Privacy Officer during business hours at the office below.